Vatia

Booking a virtual assistant through Vatia can be invaluable to your small business when it comes to keeping clients. Small business owners in particular, find their client base trails off the longer they are in business as they often underestimate the consistency required to keep clients feeling valued.

1. Personalised Communication: A virtual assistant provides personalised communication with your clients, sending out personalised emails, texts or messages on social media. They can respond to customer queries and complaints, ensuring that every client feels valued and heard.
2. Appointment Scheduling: A virtual assistant can help you schedule appointments with clients, ensuring that you never miss a meeting or deadline. Whether these appointments are online or in person, a virtual assistant can help from the contact stage, through to the travel and completion stages as well.
3. Follow-up Calls: A virtual assistant can track leads and make follow-up calls to clients, checking in with them to see how they are doing, addressing any concerns they may have and even giving updates on the current status of your work for your client.
4. Customer Feedback: A virtual assistant can contact previous clients or customers and request feedback from them. Using this information can then improve your business and help you to provide better services to your clients.

Overall, a virtual assistant can help you keep clients by providing exceptional customer service, personalised communication, as well as taking care of administrative tasks to allow you to focus on growing your business without losing the clients who have helped you get to where you are.

Book your free consultation now to see how Vatia; Virtual Assistant Services can help you.